Privacy Policy

Online Shop & Payment
We use your personal data to process your online purchases (your orders and returns are processed via our online services) and to send you notifications about the delivery status or in the event of problems with the delivery of your items.
We use your personal data to process your payments. We also use your data to process complaints and product warranty claims. Your personal data is used to verify your identity, to ensure that you have reached the legal minimum age for online purchases and to verify your address with external partners. We would like to offer you several payment options and carry out analyses to find out which payment options are suitable for you, including your payment history and credit checks.
If you decide to pay with one of the online payment service providers we offer as part of your order process, your contact details will be transmitted to them as part of the order triggered in this way. The personal data transmitted to the online payment service provider is usually first name, last name, address, IP address, e-mail address, or other data required for order processing, as well as data related to the service, such as type of service, identity of the recipient, invoice amount and taxes as a percentage, billing information, etc.. This transmission is necessary to perform the service with the payment method you have selected, in particular to confirm your identity, to administer your payment and the customer relationship. Please note, however, that personal data may also be passed on by the online payment service provider to service providers, subcontractors or other affiliated companies if this is necessary to fulfill the contractual obligations arising from your order or if the personal data is to be processed on our behalf. Depending on the selected payment method, e.g. invoice or direct debit, the personal data transmitted to the provider will be transmitted by the provider to credit agencies. This transmission is used to check your identity and creditworthiness in relation to the order you have placed. To find out which credit agencies are involved and which data is generally collected, processed, stored and passed on by the respective provider, please refer to the respective data protection declarations of the providers.
Legal basis
The lawfulness of the transfer of data results from Art. 6 para. 1 lit. b) GDPR, for the execution of the payment method you have chosen and our legitimate interests pursuant to Art. 6 para. 1 lit. f) GDPR to enable user-friendly and uncomplicated payment processing. Furthermore, our legal basis is to fulfill our purchase contract concluded with you in accordance with Art. 6 para. 1 lit. b) GDPR.
Transfer to third countries
Data may be transferred to a third country.
Duration of processing
The data will be deleted as soon as it is no longer required to achieve the purpose for which it was collected. In addition, the data will be deleted if you withdraw your consent or request the deletion of your personal data.